Free RV manual

CrossRoads Redwood Manual

The CrossRoads Redwood is a fifth wheel built by CrossRoads. Federal safety records on it cover model years 2011 to 2022. This page shows how its systems work, every recall on file for it, and where to find the official owner's manual.

Built by	CrossRoads
Kind	Fifth wheel
Model years on record	2011 to 2022
Recalls on file	11

The official owner's manual

We could not find owner's manuals from CrossRoads online today. Most of what is inside an RV is made by a few component makers, and their manuals are free. Find the brand and model on the part itself, then look it up here.

Component manuals

Dometic · Fridges, air conditioners and awnings
Suburban · Furnaces and water heaters
Lippert · Slides, awnings, jacks and leveling
Thetford and Norcold · Norcold fridges and Thetford toilets
Dexter · Trailer axles, brakes and bearings

How its systems work

Our free manuals for every system on a fifth wheel. The ones its recalls touched come first.

2 recalls touch thisShore power and batteries30 amp and 50 amp shore power, the 12 volt battery side and the inverter. What runs on what, and how not to trip a breaker.1 recall touches thisPropane, furnace and fridgeOpening the tanks, lighting the stove, running the furnace and fridge, and what to do if you smell gas.1 recall touches thisHitching a trailerCoupler, safety chains, breakaway cable and lights. A simple routine to hitch up the same way every time.1 recall touches thisTrailer brakes and breakawayElectric brakes, the brake controller in your truck, how to set the gain and how to test the breakaway switch.Free manualFresh water and the water heaterCity water, the fresh tank, the pump and the water heater. How to fill it, turn it on and keep it clean.Free manualThe water heaterGas, electric or both. How to fill it, light it, drain it and care for the anode rod, plus what to do when there is no hot water.Free manualBlack and gray tanksThe order, the hose, the valves and what to put down the toilet. Dumping your tanks the right way, step by step.Free manualThe toiletHow to flush, what paper to use and how to keep the black tank from clogging or smelling.Free manualSolar and lithium batteriesHow solar charges your batteries, what lithium changes, and how to tell how much power you really have left.Free manualPropane, smoke and CO alarmsWhere each alarm is, what each one means, how to test them and why the propane alarm sometimes beeps on a low battery.Free manualThe refrigeratorGas and electric absorption fridges, 12 volt compressor fridges, how long they take to cool and how to keep food cold on the road.Free manualThe furnaceA propane furnace with a 12 volt fan. How it starts, why it drains the battery and what to check when it blows cold air.Free manualThe roof air conditionerHow much power it needs, why it freezes up, how to clean the filters and what to try before you call for help.Free manualRoof and sealsWater is the biggest enemy of an RV. How to check the roof and seams, which sealant to use and the signs of a leak.Free manualSlide outsWhen to open them, when not to, and what to check first. Slide outs are the most common repair on a rental, and most of it is avoidable.Free manualAwningsPower and manual awnings, how to set them, and why wind is the thing that breaks them.Free manualLeveling and jacksBlocks, tongue jacks, stabilizers and auto leveling. How to get level, why it matters and why stabilizers are not for lifting.Free manualWinterizing and spring start upDrain it, bypass the water heater and fill the lines with RV antifreeze. Then how to undo it all in spring.Free manualTires, wheels and bearingsTire age, pressure and load, lug nut torque and when to service trailer wheel bearings. The parts that cause the most trouble on the road.Free manualWeight and payloadWhat GVWR, cargo capacity and tongue weight mean, how to weigh your rig, and why sway almost always starts with weight.

Recalls on file

NHTSA has 11 recalls on file for the CrossRoads Redwood. The most common areas are u bolt (1), leaf spring to axle (1) and glass, side and rear (1). Each one is listed below as filed. A recall is fixed free at a dealer, even on a used rig, and even years later.

U-bolt and Leaf spring to axle · model years 2021 to 2022 · 22V728000, filed September 30, 2022

What is wrong. Keystone RV Company (Keystone) is recalling certain 2021-2022 Crossroads Redwood, Dutchmen Voltage, and Yukon trailers. The U-bolts on the axles may have been improperly tightened, causing the bolts to loosen and the axle to slide.

What can happen. A sliding axle can result in a loss of vehicle handling and control, increasing the risk of a crash.

The fix. Dealers will tighten the axle spring U-bolts, free of charge. Owner notification letters were mailed October 27, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-436. This recall expands NHTSA recall number 21V-015.

Campaign 22V728000. See it on NHTSA

Glass, side/rear · model year 2020 · 20V351000, filed June 12, 2020

What is wrong. Keystone RV Company (Keystone) is recalling certain 2020 Alpine, Avalanche, Fuzion, Laredo, Montana, Raptor, Crossroads Redwood, and Dutchmen Voltage trailers. The adhesive bond between the glass and the metal frame of the frameless windows may fail which can allow the glass to detach while moving.

What can happen. If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.

The fix. Keystone will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began July 24, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-375.

Campaign 20V351000. See it on NHTSA

Wiring · model year 2020 · 20V037000, filed January 23, 2020

What is wrong. Keystone RV Company (Keystone) is recalling certain 2020 Crossroads Cameo (models 3201RL, 320RL, 3701RL, 370RL, 3801RK, 380RK, 3891MK, 389MK, 3921BR, 392BR, 3961MB, 396MB, 4021FK, 402FK), Crossroads Cruiser (models 24RL, 27MK, 28BH, 28BH, 28RD, 28RKS, 29RK, 29SI, 30BH, 30RLS, 3311RD, 3391RL, 33BHB, 3851BL, 385BL), Crossroads Hampton (models 364MBL, 370FDL, 371FKL, 372FDB, 374BAR, 375DBL), Crossroads Volante (models 240RL, 270BH, 28BH, 295BH, 310BH, 3201IK, 3251RD, 325RD, 325RL, 326RK, 329DB, 32SB, 33DB, 3601LF, 360DB, 360LF, 370BR, 3801MD, 3851FL, 3861BL), Crossroads Redwood (models 3901MB, 3951MB, 3981FK, 3951WB, 3901WB, 3991RD, 400LK, 4001LK, 391RL, 390MB, 390WB) and Crossroads Sunset (models 185RK, 186BH, 212RB, 215BH, 222RB, 242BH, 253RB, 257FK, 259RL, 272BH, 285CK, 288BH, 289QB, 291RK, 309RK, 330SI, 331BH, 332QB) trailers. The WiFi prep wiring may have improper circuit protection between the Wi-Fi switch and the Wi-Fi prep.

What can happen. In the event of a short circuit in the wiring, there may be an increased risk of fire.

The fix. Keystone will notify owners, and dealers will correct the circuit protection, free of charge. The recall began March 3, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-368.

Campaign 20V037000. See it on NHTSA

How this part works is in our shore power and batteries manual.

Fifth wheel assembly · model year 2019 · 19V108000, filed February 19, 2019

What is wrong. Keystone RV Company (Keystone) is recalling certain 2019 Crossroad Redwood recreational trailers, equipped with MORryde Rubber Pin Boxes. The pin box mounting bolts may have been insufficiently tightened, possibly resulting in the trailer separating from the tow vehicle.

What can happen. A separation of the trailer can increase the risk of a crash.

The fix. Keystone has notified owners, and dealers will properly tighten the mounting bolts for the pin box, free of charge. The recall began on February 28, 2019. Owners may notify Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-346.

Campaign 19V108000. See it on NHTSA

How this part works is in our hitching a trailer manual.

Labels · model years 2016 to 2017 · 18V303000, filed May 10, 2018

What is wrong. Keystone RV Company (Keystone) is recalling certain 2016-2017 Crossroads Redwood travel trailers. The ladder on the back of the vehicle may be blocking the secondary emergency exit window.

What can happen. If there is a ladder blocking a window that is labeled as being an emergency exit, there is an increased risk of injury.

The fix. Keystone has notified owners instructing them to remove the emergency exit sticker from that window if it is blocked by a ladder, free of charge. The recall began on May 23, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-319.

Campaign 18V303000. See it on NHTSA

General RV equipment · model years 2011 to 2018 · 17V755000, filed November 22, 2017

What is wrong. Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

What can happen. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

The fix. Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Campaign 17V755000. See it on NHTSA

Lines and fittings · model year 2018 · 17V505000, filed August 14, 2017

What is wrong. Keystone RV Company (Keystone) is recalling certain 2018 Crossroads Redwood and Cameo recreational trailers. The propane manifold under the kitchen slide may contact the floor potentially causing damage to the propane line.

What can happen. The damaged line may leak propane increasing the risk of a fire.

The fix. Keystone will notify owners, and dealers will reposition the propane manifold, and remove the metal trim along the main floor for extra clearance, free of charge. The recall began on August 18, 2017. Owners may contact Crossroads customer service at 1-855-226-7496. Keystone's number for this recall is 17-296.

Campaign 17V505000. See it on NHTSA

How this part works is in our propane, furnace and fridge manual.

General RV equipment · model year 2014 · 14V134000, filed March 20, 2014

What is wrong. Crossroads RV is recalling certain model year 2014 Redwood and Rushmore trailers manufactured between March 8, 2013, and February 27, 2014, equipped with certain Frigidaire KG-series microwaves, models CFMV152CLB and CFMV154CLS, manufactured January 27, 2013, through April 10, 2013, in the serial number range KG30607951 through KG31600670. In the affected vehicles, the microwave may start on its own and begin heating when unattended.

What can happen. If the microwave starts on its own and there are contents inside, a fire could result.

The fix. Crossroads RV will notified owners, and dealers will repair the membrane/keypad component, free of charge. The recall began in May 2014. Owners may contact Crossroads at 1-855-226-7496.

Campaign 14V134000. See it on NHTSA

General RV equipment · model years 2012 to 2014 · 13V372000, filed August 20, 2013

What is wrong. Crossroads RV is recalling certain model year 2012-2014 Redwood recreational vehicles manufactured August 26, 2011, through August 14, 2013. While the vehicle is moving, shifting cargo may accidentally activate the switch used to deploy the power awning.

What can happen. The awning may unfurl unexpectedly increasing the risk of a crash.

The fix. Crossroads RV will notify owners, and dealers will install a cover over the switches, free of charge. The recall began on October 7, 2013. Owners may contact Crossroads RV by email at "service@crossroadsrv.com," or by phone at 1-855-226-7496.

Campaign 13V372000. See it on NHTSA

Electrical · model year 2013 · 13V090000, filed March 12, 2013

What is wrong. Crossroads RV (Crossroads) is recalling certain model year 2013 Redwood, Rushmore, and Elevation trailers manufactured January 17, 2013, through February 19, 2013. The trailers are equipped with power converters that supply A/C power. These converters have internal components that may short circuit.

What can happen. A short circuit may lead to a vehicle fire.

The fix. Crossroads will notify owners, and dealers will replace the affected internal components, free of charge. The recall began on March 21, 2013. Customers may contact Crossroads customer service at 1-855-226-7496 or by email at service@crossroadsrv.com.

Campaign 13V090000. See it on NHTSA

How this part works is in our shore power and batteries manual.

Service brakes and Hoses, lines/piping and And fittings · model year 2012 · 12V050000, filed February 13, 2012

What is wrong. CROSSROADS RV IS RECALLING CERTAIN MODEL YEAR 2012 REDWOOD RECREATIONAL VEHICLES MANUFACTURED FROM AUGUST 26, 2011, THROUGH JANUARY 18, 2012, EQUIPPED WITH A HYDRAULIC TRAILER BRAKE PUMP. THE HYDRAULIC PUMP COULD FAIL AND RESULT IN A LOSS OF BRAKING IN THE TRAILER.

What can happen. A LOSS OF BRAKING CAN LEAD TO LOSS OF CONTROL OF THE TRAILER INCREASING THE RISK OF A CRASH, SERIOUS INJURIES, OR PROPERTY DAMAGE.

The fix. CROSSROADS RV WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE HYDRAULIC PUMPS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 17, 2012. OWNERS MAY CONTACT CROSSROADS RV AT 1-888-226-7496.

Campaign 12V050000. See it on NHTSA

How this part works is in our trailer brakes and breakaway manual.

Check your own rig. Put your VIN into the NHTSA recall lookup. It shows any open recall on that exact rig, including the chassis.

Questions owners ask

Where can I find the CrossRoads Redwood owner's manual?

CrossRoads does not have manuals online that we could find. The makers of the fridge, water heater, furnace and slides do, and they cover most of the rig. Our free manuals on this page explain how each system works.

Does the CrossRoads Redwood have any recalls?

Yes. NHTSA lists 11 recalls for it. The most common area is u bolt. Check your own VIN on the NHTSA site to see if yours was fixed.

Is a recall repair free on a used RV?

Yes. A safety recall is fixed free by the maker's dealers no matter who owns the rig now or how old it is. Call the maker or any dealer for that brand with your VIN.

Where is the VIN on an RV?

Look for a sticker by the entry door, inside a cabinet near the door, or on the tongue or front frame of a trailer. The title and registration show it too.

Renting one from us? Call or text 909-259-RVDR before you try a fix. We would rather talk you through it than have you guess, and it is free.

Other CrossRoads manuals

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Every CrossRoads line we cover