Heartland Sundance Manual

What is wrong. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2023 Elk Ridge, Lithium, 2024 Eddie Bauer, Corterra, 2023-2024 Big Country, Big Horn, South Fork, Fuel, Gravity, Mallard, North Trail, Sundance, Milestone, Pioneer, Prowler, Torque, and Trail Runner fifth wheels and travel trailers. The LED backlight circuit board in the cooktop range may fail, causing the board to overheat.

What can happen. A circuit board that overheats increases the risk of a fire.

The fix. Dealers will disconnect and cut the circuit powering the LED backlights and terminate the wiring, free of charge. Owner notification letters were mailed May 9, 2024. Owners may contact Heartland customer service at 1-877-262-8032.

Campaign 24V236000. See it on NHTSA

What is wrong. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2022 Cyclone, Elk Ridge, Fuel, Milestone, North Trail, 2022-2023 Big Horn Traveler, Gravity, Lithium, Mallard, Pioneer, Prowler, Road Warrior, Sundance, Torque, and Trail Runner travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.

What can happen. An awning that drops or extends beyond normal operation can increase the risk of injury.

The fix. Dealers will inspect and repair, or replace the awning, free of charge. Owner notification letters were mailed by September 8, 2022. Owners may contact Heartland customer service at 1-877-262-8032.

Campaign 22V591000. See it on NHTSA

What is wrong. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2022 Cyclone, Gravity, Sundance, Big Country, Big Horn, Big Horn Traveler, Elkridge, Fuel, North Trail, Landmark, Lithium, Milestone, Torque, Trail Runner, Pioneer, Prowler, and Road Warrior travel trailers. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.

What can happen. A gas leak in the presence of an ignition source can increase the risk of a fire.

The fix. Dealers will inspect and replace the quick disconnect fittings, free of charge. Owner notification letters were mailed June 29, 2022. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.67.

Campaign 22V432000. See it on NHTSA

How this part works is in our propane, furnace and fridge manual.

What is wrong. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2022 Sundance trailers. The 12-volt mini breaker cover for the slide-out was not installed during production, leading to exposed studs that may cause electrical arcing.

What can happen. Electrical arcing between the exposed studs and nearby aluminum ducting can increase the risk of fire and injury.

The fix. Dealers will inspect the 12-volt mini breaker for the slide-out, and install a cover if necessary, free of charge. Owner notification letters were mailed June 21, 2022. Owners may contact Heartland customer service at 1-877-262-8032.

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How this part works is in our shore power and batteries manual.

What is wrong. Heartland Recreation Vehicles, LLC (Heartland) is recalling certain 2022 Sundance travel trailers. The Federal and Certification labels may indicate incorrect tire information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheel and Rims-Other Than Passenger Cars."

What can happen. Incorrect tire information can allow for incorrect replacement tires, which can affect towing, increasing the risk of a crash.

The fix. Heartland will mail replacement certification labels to owners, free of charge. Owner notification letters were mailed February 9, 2022. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is RC000156.

Campaign 21V994000. See it on NHTSA

What is wrong. Heartland Recreational Vehicles, LLC. (Heartland) is recalling certain 2018-2021 Mallard, Shadow Cruiser, Sundance XLTTT, Wilderness, Prowler, Trail Runner, 2018-2019 Pioneer, Terry Classic, 2020-2021 Lithium, and 2021 North Trail trailers equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.

What can happen. Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

The fix. Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Heartland customer service at 1-877-262-8032.

Campaign 21V428000. See it on NHTSA

How this part works is in our propane, furnace and fridge manual.

What is wrong. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2017 Bighorn Traveler, 2016-2020 Elkridge, Elkridge Ex, 2019-2020 Milestone, 2017-2018 North Peak, 2016-2017 Oakmont, 2017-2020 Pioneer FW, 2016-2018 Prowler FW, 2017-2019 Sundance and Sundance XLTFW trailers. The A/C electrical connector may have been improperly installed, possibly causing increased electrical resistance and the connection to overheat.

What can happen. Overheating of the connection can increase the risk of a fire.

The fix. Heartland will notify owners, and dealers will correct the electrical connections, free of charge. The recall began on September 5, 2019. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.47.

Campaign 19V525000. See it on NHTSA

How this part works is in our shore power and batteries manual.

What is wrong. Heartland RV (Heartland) is recalling certain 2019 Heartland Elk Ridge, Milestone, Elk Ridge Express, Pioneer, Sundance, and Sundance XLT fifth-wheel recreational trailers. The forward reflectors on one or both sides may not have been installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

What can happen. If the reflectors are missing, the trailer may have reduced visibility to other drivers, increasing the risk of a crash.

The fix. Heartland will notify owners, and dealers will install the missing reflectors, free of charge. The recall began December 26, 2018. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.43.

Campaign 18V852000. See it on NHTSA

What is wrong. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2010-2011 Elkridge, North Country, North Trail FW, 2011 Big Country, Bighorn, Caliber, Country Ridge, Cyclone, Edge, Focus, Graystone, Landmark, MPG, North Trail TT, Road Warrior, Sundance, Sundance TT, Sundance XLT FW, Sundance XLT TT, Trail Runner, 2018 Fuel TT, 2016-2018 Sundance XLT TT, and Torque TT recreational vehicles, equipped with certain Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

What can happen. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

The fix. Heartland will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Heartland customer service at 1-877-262-8032, or Kidde customer service toll free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

Campaign 17V750000. See it on NHTSA

What is wrong. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2017 Sundance recreational trailers. The Federal Certification label on these vehicles may not have the Gross Vehicle Weight Rating (GVWR) listed on the label. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

What can happen. If the GVWR is not listed, the operator would not know the trailer's weight limit and may overload the vehicle, increasing the risk of a crash.

The fix. Heartland will notify owners, and will provide them a replacement certification label, free of charge. The recall began on March 1, 2017. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.32.

Campaign 17V091000. See it on NHTSA

What is wrong. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2016-2017 Wilderness and Mallard travel trailers, 2015-2017 Elkridge fifth wheel travel trailers, and 2017 Sundance and Torque travel trailers. The affected vehicles have an LED light on the front cap of the camper that may short circuit and overheat.

What can happen. If the light overheats there would be an increased risk of a fire.

The fix. Heartland will notify owners, and dealers will replace the light with one that has built-in voltage protection. The recall began on September 1, 2016. Owners may contact Heartland customer service at 1-877-262-8032.

Campaign 16V566000. See it on NHTSA

What is wrong. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

What can happen. An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.

The fix. Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.

Campaign 15V482000. See it on NHTSA

What is wrong. Heartland Recreational Vehicles (Heartland) is recalling certain model year 2013-2014 Sundance travel trailers, model 322RES, manufactured September 13, 2012, through April 30, 2013. The axles are mounted too far forward on the frame which may cause improper trailer balance while towing.

What can happen. Improper trailer balance may lead to uncontrollable trailer sway, increasing the risk of a crash, property damage, and/or personal injury.

The fix. Heartland will notify owners and the trailers will be returned to the factory where axles will be moved rearward, free of charge. The recall began on May 20, 2013. Owners may contact Heartland Recreational Trailers' Warranty/Service Department by email at "parts@heartlandrvs.com," or by phone at 1-877-262-8032. Heartland's recall campaign number is 99-01-12.

Campaign 13V186000. See it on NHTSA

What is wrong. Heartland Recreational Vehicles is recalling certain model year 2013-2014 Big Country, Bighorn, Elk Ridge, Elk Ridge Express, Landmark, Prowler, Sundance, Sundance XLT, and Silverado fith wheel and travel trailers manufactured February 13, 2013, through April 16, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowingly become damaged.

What can happen. If motor damage has occurred, it is possible that the awning can unfurl unexpectedly, either while the trailer is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.

The fix. Heartland will notify owners and Dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. The recall began on May 20, 2013. A notification schedule has not yet been provided. Owners may contact Heartland Recreational Trailers at 1-888-262-5992 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed. Heartland's recall campaign number is 99-01-11.

Campaign 13V181000. See it on NHTSA

What is wrong. HEARTLAND IS RECALLING CERTAIN MODEL YEAR 2011 TRAVEL TRAILERS EQUIPPED WITH 15"X6" WHITE SPOKE OR MODULAR DESIGN STEEL WHEELS WITH A SIX HOLE BOLT PATTERN. SOME OF THE WHEELS MAY HAVE INADEQUATE WELD PENETRATION BETWEEN THE OUTER RING AND THE CENTER PLATE DUE TO IMPROPER PLATE ALIGNMENT.

What can happen. THERE COULD BE A POTENTIAL WHEEL FAILURE AND WHEEL LOSS INCREASING THE RISK OF A CRASH, OR PERSONAL INJURY.

The fix. HEARTLAND WILL REPLACE THE WHEELS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 15, 2010. OWNERS MAY CONTACT HEARTLAND AT 877-262-8032.

Campaign 10V607000. See it on NHTSA

How this part works is in our tires, wheels and bearings manual.

What is wrong. HEARTLAND RV IS RECALLING 6,002 MY 2005-2008 BIG COUNTRY, LANDMARK, BIG HORN, CYCLONE, RAZOR, SUNDANCE, AND TRAIL RUNNER FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

What can happen. IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.

The fix. HEARTLAND RV IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR HEARTLAND RV AT 1-574-262-8030.

Campaign 08V380000. See it on NHTSA

Heartland keeps its owner's manuals online. Look up your model year there. Our free manuals on this page explain how each system works.

Yes. NHTSA lists 16 recalls for it. The most common area is labels. Check your own VIN on the NHTSA site to see if yours was fixed.

Yes. A safety recall is fixed free by the maker's dealers no matter who owns the rig now or how old it is. Call the maker or any dealer for that brand with your VIN.

Look for a sticker by the entry door, inside a cabinet near the door, or on the tongue or front frame of a trailer. The title and registration show it too.