Jayco White Hawk Manual

What is wrong. Jayco, Inc. (Jayco) is recalling certain 2023-2024 Jayco White Hawk travel trailers. A window may be incorrectly marked as an emergency exit.

What can happen. An incorrectly labeled window can prevent or delay an emergency evacuation, increasing the risk of injury.

The fix. Dealer will replace the red handle and red screen knob and remove the exit decal, free of charge. Owner notification letters were mailed November 30, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901596.

Campaign 23V752000. See it on NHTSA

What is wrong. Jayco, Inc. (Jayco) is recalling certain 2022-2023 White Hawk travel trailers. The refrigerator LP gas line may have been improperly routed and concealed in the underbelly of the trailer.

What can happen. In the event of a gas leak, gas can build up inside the concealed area, increasing the risk of a fire.

The fix. Dealers will reroute the refrigerator LP gas line, free of charge. Owner notification letters were mailed September 21, 2022. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901579.

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How this part works is in our the refrigerator manual.

What is wrong. Jayco, Inc. (Jayco) is recalling certain 2022 White hawk travel trailers, equipped with a 50-amp shore power inlet. The power inlet lug bolts may have been manufactured with excessively hard metal, preventing them from being tightened properly and resulting in a loose wiring connection.

What can happen. Loose wiring can cause an electrical arc or short, increasing the risk of a fire.

The fix. Dealers will inspect and replace the power inlet, as necessary, free of charge. Owner notification letters were mailed May 20, 2022. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901575.

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How this part works is in our shore power and batteries manual.

What is wrong. Jayco, Inc. (Jayco) is recalling certain 2018-2021 Jayco Eagle, Talon, 2020 Eagle HT, 2021 Jay Feather, Jay Flight Bungalow, Jay Flight Octane, North Point, Octane Super Lite, Pinnacle, White Hawk, 2021-2022 Jay Flights SLX, Jay Flight, and 2017-2021 Seismic recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.

What can happen. Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

The fix. Dealers will replace the regulator, and test the propane system for leaks, free of charge. Owner notification letters were mailed November 1, 2021. Owners may contact Jayco customer service at 1-800-283-8267.

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How this part works is in our propane, furnace and fridge manual.

What is wrong. Jayco, Inc. (Jayco) is recalling certain 2021 White Hawk travel trailers. The metallic electrical boxes may not be grounded.

What can happen. An ungrounded metallic electrical box can cause an electrical shock, increasing the risk of injury.

The fix. Dealers will install a bare copper grounding conductor to the metallic electrical box, free of charge. Owner notification letters were mailed July 27, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901568.

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How this part works is in our shore power and batteries manual.

What is wrong. Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.

What can happen. Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

The fix. Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.

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How this part works is in our propane, furnace and fridge manual.

What is wrong. Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco White Hawk, Jay Flight SLX, Jay Feather, and Jay Flight travel trailers equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.

What can happen. A gas leak can increase the risk of a fire.

The fix. Jayco will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on May 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901566.

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What is wrong. Jayco, Inc. (Jayco) is recalling certain 2019-2020 White Hawk (144) travel trailers, model 24MBH. The rear emergency escape window can not fully open due to the placement of exterior ladder.

What can happen. In the event of an emergency, occupants may not be able to exit through the escape window, increasing risk of injury.

The fix. Jayco will notify owners, and dealers will remove and relocate the existing ladder to prevent interference with the emergency escape safety window, free of charge. The recall began December 20, 2019. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901503.

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What is wrong. Jayco, Inc. (Jayco) is recalling certain 2019-2020 White Hawk Travel Trailers. The breakaway switch may have been incorrectly wired, which can cause the trailer brakes to not function in the event of a trailer separation from the tow vehicle.

What can happen. If the trailer separates from the tow vehicle, the breakaway switch may not activate the trailer brakes, increasing the risk of a crash.

The fix. Jayco will notify owners, and dealers will inspect the breakaway switch for proper wiring , rewiring it as necessary, free of charge. The recall began July 12, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901438.

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How this part works is in our trailer brakes and breakaway manual.

What is wrong. Jayco, Inc. (Jayco) is recalling certain 2019 Jayco White Hawk, Jay Flight SLX, and Jay Feather travel trailers. The inner wheel hub bearings may not have been sufficiently greased, which can cause the bearings to overheat and fail.

What can happen. If the bearings overheat, the hub may fail, affecting handling and increasing the risk of a crash.

The fix. Jayco will notify owners, and dealers will inspect and repair the hubs and bearings, as necessary, free of charge. The recall began December 21, 2018. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901422.

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What is wrong. Jayco, Inc. (Jayco) is recalling certain 2019 Jayco White Hawk, Jay Flight, and Jay Flight SLX travel trailers. The axles may be missing inner bearing races on the hubs, which can cause the bearing to burnout or cause the hub to overheat.

What can happen. The missing bearing race may cause premature hub bearing failure, possibly resulting in a separation of the hub from the axle, thereby increasing the risk of a crash.

The fix. Jayco will notify owners, and dealers will replace the defective hubs with new hubs or replace the axles, free of charge. The recall began October 18, 2018. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901410.

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What is wrong. Jayco, Inc. (Jayco) is recalling certain 2019 Jayco White Hawk recreational trailers. The screws that secure the ladder steps to the ladder rail may break, which can cause occupants to fall.

What can happen. If the ladder steps do not remain properly secured when stepped on, the user may fall, increasing the risk of injury.

The fix. Jayco has notified owners, and dealers will replace the #8 screws with heavier #10 screws, free of charge. The recall began on July 30, 2018. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901404.

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What is wrong. Jayco, Inc. (Jayco) is recalling various 2002-2016 recreational vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

What can happen. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

The fix. Jayco will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Jayco customer service at 1-800-283-8267, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

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What is wrong. Jayco Inc. (Jayco) is recalling certain 2017 Jay Flight Bungalow, Hummingbird, White Hawk, Jay Flight SLX, Jay Feather 7, Jay Feather and Jay Flight fifth wheel recreational trailers. The LED ceiling lights may produce excessive heat.

What can happen. The excessive heat from the LED ceiling lights may increase the risk of a fire.

The fix. Jayco will notify owners, and dealers will replace the affected LED ceiling lights with a different light, free of charge. The recall began on May 24, 2017. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for the recall is 9901349.

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What is wrong. Jayco, Inc. (Jayco) is recalling certain model year 2016-2017 Jay Feather, Jay Flight, Jay Flight SLX, Eagle, White Hawk, and Octane travel trailers manufactured January 5, 2016, to July 18, 2016, equipped with a Sway Command anti-sway system. When connected to certain tow vehicles that have an integrated brake controller, and after the anti-sway system has applied the trailer brakes in response to a sway event, the trailer brakes may no longer function to slow or stop the trailer.

What can happen. A loss of trailer brakes may lengthen the distance needed to stop the vehicle and cause a loss of vehicle control, increasing the risk of a crash.

The fix. Jayco will notify owners, and dealers will remove the Sway Command system from the affected travel trailers, free of charge. The recall began on August 3, 2016. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901308.

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How this part works is in our shore power and batteries manual.

What is wrong. Jayco, Inc. (Jayco) is recalling certain model year 2016 White Hawk travel trailers, model 25BHS, manufactured on March 3, 2016. The affected trailers were incorrectly built on axles rated for 3000 lbs., when they should have been built with axles that have a capacity of 3500 lbs.

What can happen. If the trailer is loaded to the capacity listed on the label, trailer handling may be affected, increasing the risk of a crash.

The fix. All of the affected trailers have been quarantined at Jayco dealers prior to their sale and thus no owner notification letters will be sent. Dealers will install the correct axles, free of charge. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901291.

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What is wrong. Jayco, Inc. (Jayco) is recalling certain model year 2014-2015 White Hawk Summit 27RBOK travel trailers manufactured November 12, 2013, through July 10, 2014. One of the tires may rub against the outrigger while making sharp turns.

What can happen. A tire that rubs against the outrigger may result in premature wear of the tire or tire failure, increasing the risk of a crash.

The fix. Jayco will notify owners, and dealers will inspect the outrigger and position it correctly if necessary, free of charge. The recall began in September 2014. Owners may contact Jayco customer service at 1-800-283-8267.

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How this part works is in our tires, wheels and bearings manual.

What is wrong. Jayco is recalling certain model year 2014 White Hawk travel trailers manufactured May 17, 2013, through May 21, 2013. The A/C to D/C converter may not be properly grounded to the frame.

What can happen. If the converter is not properly grounded to the frame, there may be an excessive buildup of heat and melting of the wiring, possibly resulting in a fire.

The fix. Jayco will notify owners and dealers will inspect the wiring for the converter. If needed, they will add the provided ground wire, free of charge. The recall began on June 21, 2013. Owners may contact Jayco at 1-800-283-8267.

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How this part works is in our shore power and batteries manual.

What is wrong. Jayco is recalling certain model year 2013-14 Eagle Premiere, Jay Feather Ultra Lite, Jay Flight, Jay Flight Swift, Octane, and White Hawk; model year 2013 Eagle, Eagle HT, Jay Flight Bungalow, Jay Flight Destination, Pinnacle, Redhawk and Seismic; and model year 2014 Precept recreational vehicles. In these vehicles, if the awning installation sequence is not completely followed, the awning motor may unknowingly become damaged.

What can happen. If motor damage occurs, it is possible that the awning can unfurl unexpectedly, either while the motorhome is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.

The fix. Jayco will notify owners and dealers will inspect and replace the awning motor free of charge. The recall began on May 23, 2013. Owners may contact Jacyo at 1-800-283-8267 for more information.

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Jayco keeps its owner's manuals online. Look up your model year there. Our free manuals on this page explain how each system works.

Yes. NHTSA lists 19 recalls for it. The most common area is electrical system. Check your own VIN on the NHTSA site to see if yours was fixed.

Yes. A safety recall is fixed free by the maker's dealers no matter who owns the rig now or how old it is. Call the maker or any dealer for that brand with your VIN.

Look for a sticker by the entry door, inside a cabinet near the door, or on the tongue or front frame of a trailer. The title and registration show it too.