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Keystone Retreat Manual

The Keystone Retreat is a travel trailer built by Keystone. Federal safety records on it cover model years 2010 to 2025. This page shows how its systems work, every recall on file for it, and where to find the official owner's manual.

Built byKeystone
KindTravel trailer
Model years on record2010 to 2025
Recalls on file7

The official owner's manual

Keystone keeps owner's manuals online, free to read. Pick the model year of your rig. It is on the sticker by the entry door.

Keystone owner's manuals

Component manuals

How its systems work

Our free manuals for every system on a travel trailer. The ones its recalls touched come first.

1 recall touches thisPropane, furnace and fridgeOpening the tanks, lighting the stove, running the furnace and fridge, and what to do if you smell gas.Free manualFresh water and the water heaterCity water, the fresh tank, the pump and the water heater. How to fill it, turn it on and keep it clean.Free manualThe water heaterGas, electric or both. How to fill it, light it, drain it and care for the anode rod, plus what to do when there is no hot water.Free manualBlack and gray tanksThe order, the hose, the valves and what to put down the toilet. Dumping your tanks the right way, step by step.Free manualThe toiletHow to flush, what paper to use and how to keep the black tank from clogging or smelling.Free manualShore power and batteries30 amp and 50 amp shore power, the 12 volt battery side and the inverter. What runs on what, and how not to trip a breaker.Free manualSolar and lithium batteriesHow solar charges your batteries, what lithium changes, and how to tell how much power you really have left.Free manualPropane, smoke and CO alarmsWhere each alarm is, what each one means, how to test them and why the propane alarm sometimes beeps on a low battery.Free manualThe refrigeratorGas and electric absorption fridges, 12 volt compressor fridges, how long they take to cool and how to keep food cold on the road.Free manualThe furnaceA propane furnace with a 12 volt fan. How it starts, why it drains the battery and what to check when it blows cold air.Free manualThe roof air conditionerHow much power it needs, why it freezes up, how to clean the filters and what to try before you call for help.Free manualRoof and sealsWater is the biggest enemy of an RV. How to check the roof and seams, which sealant to use and the signs of a leak.Free manualSlide outsWhen to open them, when not to, and what to check first. Slide outs are the most common repair on a rental, and most of it is avoidable.Free manualAwningsPower and manual awnings, how to set them, and why wind is the thing that breaks them.Free manualLeveling and jacksBlocks, tongue jacks, stabilizers and auto leveling. How to get level, why it matters and why stabilizers are not for lifting.Free manualWinterizing and spring start upDrain it, bypass the water heater and fill the lines with RV antifreeze. Then how to undo it all in spring.Free manualHitching a trailerCoupler, safety chains, breakaway cable and lights. A simple routine to hitch up the same way every time.Free manualTrailer brakes and breakawayElectric brakes, the brake controller in your truck, how to set the gain and how to test the breakaway switch.Free manualTires, wheels and bearingsTire age, pressure and load, lug nut torque and when to service trailer wheel bearings. The parts that cause the most trouble on the road.Free manualWeight and payloadWhat GVWR, cargo capacity and tongue weight mean, how to weigh your rig, and why sway almost always starts with weight.

Recalls on file

NHTSA has 7 recalls on file for the Keystone Retreat. The most common areas are step and ladder (1), multiple axle (1) and LPG systems (1). Each one is listed below as filed. A recall is fixed free at a dealer, even on a used rig, and even years later.

Step/ladder · model year 2025 · 25V321000, filed May 15, 2025

What is wrong. Keystone RV Company (Keystone) is recalling certain 2024-2025 Voltage 4135, 4225, Fuzion, 2025 Springdale 266DECK, Retreat 391FSRL, 39FSRL, Residence 401FLFT, 401FSRL, 40FLFT, 40FSRL, Hideout 26PATIO, and 2024 Raptor travel trailers, equipped with a removable step assembly. The clip-on bracket mounting bolts may come loose, allowing the steps to detach.

What can happen. Steps that detach while in use increase the risk of injury.

The fix. Dealers will install a new bracket and hardware, free of charge. Owner notification letters are expected to be mailed July 7, 2025. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 25-468.

Campaign 25V321000. See it on NHTSA

Multiple axle · model year 2024 · 24V263000, filed April 11, 2024

What is wrong. Keystone RV Company7(Keystone) is recalling certain 2024 Keystone Retreat, Residence 40CLDL, Residence 401CLDL, Dutchmen Aspen Trail 421LOFT, and Crossroads Hampton 390PVL trailers. The equalizer may provide inadequate clearance, allowing the axle to contact the frame.

What can happen. Contact between the axle and the frame increases the risk of a crash.

The fix. Dealers will replace the equalizer, free of charge. Owner notification letters were mailed April 30, 2024. Owners may contact Keystone customer service at 1-8696-425-4369. Keystone's number for this recall is 24-453.

Campaign 24V263000. See it on NHTSA

General RV equipment · model year 2022 · 22V604000, filed August 9, 2022

What is wrong. Keystone RV Company (Keystone) is recalling certain 2022 Dutchmen Aspen Trail, Coleman, Colorado, Voltage, Yukon, Keystone Carbon, Cougar, Hideout, Montana, Outback, Passport, Raptor, Retreat, Springdale, Sprinter and 2022-2023 Keystone Bullet travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.

What can happen. An awning that drops or extends beyond normal operation can increase the risk of injury.

The fix. Dealers will repair or replace the awning fabric, free of charge. Owner notification letters were mailed September 16, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-434.

Campaign 22V604000. See it on NHTSA

LPG systems · model year 2019 · 21V708000, filed September 13, 2021

What is wrong. Keystone RV Company (Keystone) is recalling certain 2019-2021 Dutchmen Aspen Trail, Coleman, Keystone Cougar, Bullet, Passport, Hideout, Springdale, Sprinter, 2019 Keystone Impact, Fuzion, Residence, Retreat, Summerland, and Dutchmen Kodiak recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.

What can happen. Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

The fix. Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters mailed February 25, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-414.

Campaign 21V708000. See it on NHTSA

How this part works is in our propane, furnace and fridge manual.

General RV equipment · model years 2010 to 2018 · 17V755000, filed November 22, 2017

What is wrong. Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

What can happen. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

The fix. Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Campaign 17V755000. See it on NHTSA

Frame and members · model year 2016 · 15V610000, filed September 30, 2015

What is wrong. Keystone RV Company (Keystone) is recalling certain model year 2016 Retreat recreational trailers manufactured July 13, 2015, to September 24, 2015, and model year 2016 Residence recreational trailers manufactured April 2, 2015, to September 2, 2015. The affected vehicles may have been manufactured with an insufficient weld on the rear mounting plate that the detachable A-frame is bolted to.

What can happen. If the A-Frame plate detaches from the frame while the vehicle is in motion it can reduce vehicle handling, increasing the risk of a crash.

The fix. Keystone will notify owners, and dealers will inspect the welds and repair them as necessary, free of charge. The recall began on October 22, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-238.

Campaign 15V610000. See it on NHTSA

General RV equipment · model year 2011 · 10V478000, filed October 5, 2010

What is wrong. KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011 RECREATIONAL VEHICLES EQUIPPED WITH ATWOOD 35 SERIES RANGE OVENS. A POTENTIAL EXISTS FOR A SMALL FRACTURE WITHIN THE LINE DELIVERING GAS TO THE OVEN CAVITY BURNER. SUCH A FRACTURE MAY CAUSE PROPANE GAS TO LEAK FROM THE LINE.

What can happen. A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE AND/OR EXPLOSION CAUSING PROPERTY DAMAGE AND/OR PERSONAL INJURY.

The fix. DEALERS WILL ISOLATE AND PERFORM A DROP PRESSURE TEST ON THE OVEN SUPPLY TUBE AND IF THE TUBE LEAKS IT WILL BE REPLACED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2010. OWNER MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.

Campaign 10V478000. See it on NHTSA

Check your own rig. Put your VIN into the NHTSA recall lookup. It shows any open recall on that exact rig, including the chassis.

Questions owners ask

Where can I find the Keystone Retreat owner's manual?

Keystone keeps its owner's manuals online. Look up your model year there. Our free manuals on this page explain how each system works.

Does the Keystone Retreat have any recalls?

Yes. NHTSA lists 7 recalls for it. The most common area is step and ladder. Check your own VIN on the NHTSA site to see if yours was fixed.

Is a recall repair free on a used RV?

Yes. A safety recall is fixed free by the maker's dealers no matter who owns the rig now or how old it is. Call the maker or any dealer for that brand with your VIN.

Where is the VIN on an RV?

Look for a sticker by the entry door, inside a cabinet near the door, or on the tongue or front frame of a trailer. The title and registration show it too.

Renting one from us? Call or text 909-259-RVDR before you try a fix. We would rather talk you through it than have you guess, and it is free.
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