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Heartland North Trail Manual

The Heartland North Trail is a travel trailer built by Heartland. Federal safety records on it cover model years 2010 to 2024. This page shows how its systems work, every recall on file for it, and where to find the official owner's manual.

Built byHeartland
KindTravel trailer
Model years on record2010 to 2024
Recalls on file12

The official owner's manual

Heartland keeps owner's manuals online, free to read. Pick the model year of your rig. It is on the sticker by the entry door.

Heartland owner's manuals

Component manuals

How its systems work

Our free manuals for every system on a travel trailer. The ones its recalls touched come first.

2 recalls touch thisPropane, furnace and fridgeOpening the tanks, lighting the stove, running the furnace and fridge, and what to do if you smell gas.1 recall touches thisThe refrigeratorGas and electric absorption fridges, 12 volt compressor fridges, how long they take to cool and how to keep food cold on the road.1 recall touches thisTires, wheels and bearingsTire age, pressure and load, lug nut torque and when to service trailer wheel bearings. The parts that cause the most trouble on the road.Free manualFresh water and the water heaterCity water, the fresh tank, the pump and the water heater. How to fill it, turn it on and keep it clean.Free manualThe water heaterGas, electric or both. How to fill it, light it, drain it and care for the anode rod, plus what to do when there is no hot water.Free manualBlack and gray tanksThe order, the hose, the valves and what to put down the toilet. Dumping your tanks the right way, step by step.Free manualThe toiletHow to flush, what paper to use and how to keep the black tank from clogging or smelling.Free manualShore power and batteries30 amp and 50 amp shore power, the 12 volt battery side and the inverter. What runs on what, and how not to trip a breaker.Free manualSolar and lithium batteriesHow solar charges your batteries, what lithium changes, and how to tell how much power you really have left.Free manualPropane, smoke and CO alarmsWhere each alarm is, what each one means, how to test them and why the propane alarm sometimes beeps on a low battery.Free manualThe furnaceA propane furnace with a 12 volt fan. How it starts, why it drains the battery and what to check when it blows cold air.Free manualThe roof air conditionerHow much power it needs, why it freezes up, how to clean the filters and what to try before you call for help.Free manualRoof and sealsWater is the biggest enemy of an RV. How to check the roof and seams, which sealant to use and the signs of a leak.Free manualSlide outsWhen to open them, when not to, and what to check first. Slide outs are the most common repair on a rental, and most of it is avoidable.Free manualAwningsPower and manual awnings, how to set them, and why wind is the thing that breaks them.Free manualLeveling and jacksBlocks, tongue jacks, stabilizers and auto leveling. How to get level, why it matters and why stabilizers are not for lifting.Free manualWinterizing and spring start upDrain it, bypass the water heater and fill the lines with RV antifreeze. Then how to undo it all in spring.Free manualHitching a trailerCoupler, safety chains, breakaway cable and lights. A simple routine to hitch up the same way every time.Free manualTrailer brakes and breakawayElectric brakes, the brake controller in your truck, how to set the gain and how to test the breakaway switch.Free manualWeight and payloadWhat GVWR, cargo capacity and tongue weight mean, how to weigh your rig, and why sway almost always starts with weight.

Recalls on file

NHTSA has 12 recalls on file for the Heartland North Trail. The most common areas are labels (3), oven and stove and cooktop (2) and lines and fittings (1). Each one is listed below as filed. A recall is fixed free at a dealer, even on a used rig, and even years later.

Oven/stove/cooktop · model years 2023 to 2024 · 24V236000, filed March 27, 2024

What is wrong. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2023 Elk Ridge, Lithium, 2024 Eddie Bauer, Corterra, 2023-2024 Big Country, Big Horn, South Fork, Fuel, Gravity, Mallard, North Trail, Sundance, Milestone, Pioneer, Prowler, Torque, and Trail Runner fifth wheels and travel trailers. The LED backlight circuit board in the cooktop range may fail, causing the board to overheat.

What can happen. A circuit board that overheats increases the risk of a fire.

The fix. Dealers will disconnect and cut the circuit powering the LED backlights and terminate the wiring, free of charge. Owner notification letters were mailed May 9, 2024. Owners may contact Heartland customer service at 1-877-262-8032.

Campaign 24V236000. See it on NHTSA

General RV equipment · model year 2022 · 22V591000, filed August 8, 2022

What is wrong. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2022 Cyclone, Elk Ridge, Fuel, Milestone, North Trail, 2022-2023 Big Horn Traveler, Gravity, Lithium, Mallard, Pioneer, Prowler, Road Warrior, Sundance, Torque, and Trail Runner travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.

What can happen. An awning that drops or extends beyond normal operation can increase the risk of injury.

The fix. Dealers will inspect and repair, or replace the awning, free of charge. Owner notification letters were mailed by September 8, 2022. Owners may contact Heartland customer service at 1-877-262-8032.

Campaign 22V591000. See it on NHTSA

Lines and fittings · model year 2022 · 22V432000, filed June 17, 2022

What is wrong. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2022 Cyclone, Gravity, Sundance, Big Country, Big Horn, Big Horn Traveler, Elkridge, Fuel, North Trail, Landmark, Lithium, Milestone, Torque, Trail Runner, Pioneer, Prowler, and Road Warrior travel trailers. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.

What can happen. A gas leak in the presence of an ignition source can increase the risk of a fire.

The fix. Dealers will inspect and replace the quick disconnect fittings, free of charge. Owner notification letters were mailed June 29, 2022. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.67.

Campaign 22V432000. See it on NHTSA

How this part works is in our propane, furnace and fridge manual.

Labels · model years 2021 to 2022 · 22V199000, filed March 29, 2022

What is wrong. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2021-2022 North Trail trailers. The Gross Axle Weight Rating (GAWR) listed on the Federal Certification Label, is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

What can happen. An overloaded vehicle can increase the risk of a crash.

The fix. Dealers will send replacement certification labels to owners, free of charge. Owner notification letters were mailed May 4, 2022. Owners may contact Heartland customer service at 1-877-262-8032.

Campaign 22V199000. See it on NHTSA

Refrigerator · model year 2021 · 21V557000, filed July 22, 2021

What is wrong. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2021 North Trail and Mallard recreational trailers. The refrigerator roof vents were not routed properly during production.

What can happen. An improperly routed vent may allow the refrigerator to overheat, increasing the risk of a fire. Further, exhaust gas trapped inside the vehicle can cause carbon monoxide poisoning, increasing the risk of injury or death.

The fix. Dealers will inspect the roof vent, and repair the vent sleeve connection if necessary, free of charge. Owner notification letters were mailed August 31, 2021. Owners may contact Heartland customer service at 1-877-262-8032.

Campaign 21V557000. See it on NHTSA

How this part works is in our the refrigerator manual.

Oven/stove/cooktop · model years 2020 to 2021 · 21V453000, filed June 17, 2021

What is wrong. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2021 Mallard, Wilderness, Trail Runner and 2020-2021 North Trail trailers. The LP gas lines may not have been tightened properly on the outside cooktops, which could result in a gas leak.

What can happen. A gas leak can increase the risk of a fire.

The fix. Dealers will inspect and tighten the LP gas lines, and test the propane system for leaks, free of charge. Owner notification letters were mailed August 10, 2021. Owners may contact Heartland customer service at 1-877-262-8032.

Campaign 21V453000. See it on NHTSA

LPG systems · model year 2021 · 21V428000, filed June 4, 2021

What is wrong. Heartland Recreational Vehicles, LLC. (Heartland) is recalling certain 2018-2021 Mallard, Shadow Cruiser, Sundance XLTTT, Wilderness, Prowler, Trail Runner, 2018-2019 Pioneer, Terry Classic, 2020-2021 Lithium, and 2021 North Trail trailers equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.

What can happen. Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

The fix. Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Heartland customer service at 1-877-262-8032.

Campaign 21V428000. See it on NHTSA

How this part works is in our propane, furnace and fridge manual.

Non-powered axle assembly · model year 2019 · 18V634000, filed September 21, 2018

What is wrong. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019 Heartland Mallard, Pioneer, Sundance XLT, Wilderness, North Trail, Prowler and Trail Runner travel trailers. The axles may be missing inner bearing races on the hubs, which can cause the bearing to burnout or cause the hub to overheat.

What can happen. The missing bearing race may cause premature hub bearing failure, possibly resulting in a separation of the hub from the axle, thereby increasing the risk of a crash.

The fix. Heartland will notify owners, and dealers will replace the defective hubs with new hubs or replace the axles, free of charge. The recall began October 9, 2018. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.40.

Campaign 18V634000. See it on NHTSA

Labels · model year 2017 · 16V332000, filed May 20, 2016

What is wrong. Heartland Recreational Vehicles (Heartland) is recalling certain model year 2017 trailers manufactured February 29, 2016, to May 5, 2016. The certification labels have incorrect tire pressure information, failing to comply with the requirements of 49 CFR Part 567, "Certification."

What can happen. Improper inflation can cause the trailer tires to become overloaded, resulting in poor handling and increased risk of a crash.

The fix. Heartland will notify owners, and dealers will replace the certification label, free of charge. The recall began on June 16, 2016. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-25.

Campaign 16V332000. See it on NHTSA

Labels · model years 2010 to 2014 · 15V482000, filed July 30, 2015

What is wrong. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

What can happen. An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.

The fix. Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.

Campaign 15V482000. See it on NHTSA

General RV equipment · model year 2016 · 15V199000, filed April 3, 2015

What is wrong. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2016 Big Country, Bighorn, Cyclone, Edge, Elkridge, North Trail, Prowler, Road Warrior, Sundance XLT, Torque, Wilderness and 2015-2016 Landmark 365 fifth wheel and travel trailers. In the affected vehicles, the bolts that attach the expanding room to the sliding mechanism chain may fail allowing the room to extend unintentionally while the vehicle is in motion.

What can happen. If the room extends while vehicle is in motion, there is an increased risk of a crash.

The fix. Heartland will notify owners, and dealers will replace the defective bolts, free of charge. The recall began April 16, 2015. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-21.

Campaign 15V199000. See it on NHTSA

Wheels · model year 2011 · 10V607000, filed December 1, 2010

What is wrong. HEARTLAND IS RECALLING CERTAIN MODEL YEAR 2011 TRAVEL TRAILERS EQUIPPED WITH 15"X6" WHITE SPOKE OR MODULAR DESIGN STEEL WHEELS WITH A SIX HOLE BOLT PATTERN. SOME OF THE WHEELS MAY HAVE INADEQUATE WELD PENETRATION BETWEEN THE OUTER RING AND THE CENTER PLATE DUE TO IMPROPER PLATE ALIGNMENT.

What can happen. THERE COULD BE A POTENTIAL WHEEL FAILURE AND WHEEL LOSS INCREASING THE RISK OF A CRASH, OR PERSONAL INJURY.

The fix. HEARTLAND WILL REPLACE THE WHEELS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 15, 2010. OWNERS MAY CONTACT HEARTLAND AT 877-262-8032.

Campaign 10V607000. See it on NHTSA

How this part works is in our tires, wheels and bearings manual.

Check your own rig. Put your VIN into the NHTSA recall lookup. It shows any open recall on that exact rig, including the chassis.

Questions owners ask

Where can I find the Heartland North Trail owner's manual?

Heartland keeps its owner's manuals online. Look up your model year there. Our free manuals on this page explain how each system works.

Does the Heartland North Trail have any recalls?

Yes. NHTSA lists 12 recalls for it. The most common area is labels. Check your own VIN on the NHTSA site to see if yours was fixed.

Is a recall repair free on a used RV?

Yes. A safety recall is fixed free by the maker's dealers no matter who owns the rig now or how old it is. Call the maker or any dealer for that brand with your VIN.

Where is the VIN on an RV?

Look for a sticker by the entry door, inside a cabinet near the door, or on the tongue or front frame of a trailer. The title and registration show it too.

Renting one from us? Call or text 909-259-RVDR before you try a fix. We would rather talk you through it than have you guess, and it is free.
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