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Heartland Road Warrior Manual

The Heartland Road Warrior is a toy hauler built by Heartland. Federal safety records on it cover model years 2010 to 2023. This page shows how its systems work, every recall on file for it, and where to find the official owner's manual.

Built byHeartland
KindToy hauler
Model years on record2010 to 2023
Recalls on file11

The official owner's manual

Heartland keeps owner's manuals online, free to read. Pick the model year of your rig. It is on the sticker by the entry door.

Heartland owner's manuals

Component manuals

How its systems work

Our free manuals for every system on a toy hauler. The ones its recalls touched come first.

2 recalls touch thisPropane, furnace and fridgeOpening the tanks, lighting the stove, running the furnace and fridge, and what to do if you smell gas.1 recall touches thisShore power and batteries30 amp and 50 amp shore power, the 12 volt battery side and the inverter. What runs on what, and how not to trip a breaker.1 recall touches thisTires, wheels and bearingsTire age, pressure and load, lug nut torque and when to service trailer wheel bearings. The parts that cause the most trouble on the road.Free manualFresh water and the water heaterCity water, the fresh tank, the pump and the water heater. How to fill it, turn it on and keep it clean.Free manualThe water heaterGas, electric or both. How to fill it, light it, drain it and care for the anode rod, plus what to do when there is no hot water.Free manualBlack and gray tanksThe order, the hose, the valves and what to put down the toilet. Dumping your tanks the right way, step by step.Free manualThe toiletHow to flush, what paper to use and how to keep the black tank from clogging or smelling.Free manualSolar and lithium batteriesHow solar charges your batteries, what lithium changes, and how to tell how much power you really have left.Free manualPropane, smoke and CO alarmsWhere each alarm is, what each one means, how to test them and why the propane alarm sometimes beeps on a low battery.Free manualThe refrigeratorGas and electric absorption fridges, 12 volt compressor fridges, how long they take to cool and how to keep food cold on the road.Free manualThe furnaceA propane furnace with a 12 volt fan. How it starts, why it drains the battery and what to check when it blows cold air.Free manualThe roof air conditionerHow much power it needs, why it freezes up, how to clean the filters and what to try before you call for help.Free manualRoof and sealsWater is the biggest enemy of an RV. How to check the roof and seams, which sealant to use and the signs of a leak.Free manualSlide outsWhen to open them, when not to, and what to check first. Slide outs are the most common repair on a rental, and most of it is avoidable.Free manualAwningsPower and manual awnings, how to set them, and why wind is the thing that breaks them.Free manualLeveling and jacksBlocks, tongue jacks, stabilizers and auto leveling. How to get level, why it matters and why stabilizers are not for lifting.Free manualWinterizing and spring start upDrain it, bypass the water heater and fill the lines with RV antifreeze. Then how to undo it all in spring.Free manualHitching a trailerCoupler, safety chains, breakaway cable and lights. A simple routine to hitch up the same way every time.Free manualTrailer brakes and breakawayElectric brakes, the brake controller in your truck, how to set the gain and how to test the breakaway switch.Free manualWeight and payloadWhat GVWR, cargo capacity and tongue weight mean, how to weigh your rig, and why sway almost always starts with weight.

Recalls on file

NHTSA has 11 recalls on file for the Heartland Road Warrior. The most common areas are lines and fittings (2), tread and belt (1) and wiring (1). Each one is listed below as filed. A recall is fixed free at a dealer, even on a used rig, and even years later.

General RV equipment · model years 2022 to 2023 · 22V591000, filed August 8, 2022

What is wrong. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2022 Cyclone, Elk Ridge, Fuel, Milestone, North Trail, 2022-2023 Big Horn Traveler, Gravity, Lithium, Mallard, Pioneer, Prowler, Road Warrior, Sundance, Torque, and Trail Runner travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.

What can happen. An awning that drops or extends beyond normal operation can increase the risk of injury.

The fix. Dealers will inspect and repair, or replace the awning, free of charge. Owner notification letters were mailed by September 8, 2022. Owners may contact Heartland customer service at 1-877-262-8032.

Campaign 22V591000. See it on NHTSA

Lines and fittings · model year 2022 · 22V432000, filed June 17, 2022

What is wrong. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2022 Cyclone, Gravity, Sundance, Big Country, Big Horn, Big Horn Traveler, Elkridge, Fuel, North Trail, Landmark, Lithium, Milestone, Torque, Trail Runner, Pioneer, Prowler, and Road Warrior travel trailers. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.

What can happen. A gas leak in the presence of an ignition source can increase the risk of a fire.

The fix. Dealers will inspect and replace the quick disconnect fittings, free of charge. Owner notification letters were mailed June 29, 2022. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.67.

Campaign 22V432000. See it on NHTSA

How this part works is in our propane, furnace and fridge manual.

Tread/belt · model years 2021 to 2022 · 22V018000, filed January 20, 2022

What is wrong. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2021-2022 Cyclone, Fuel, Gravity, and Warrior vehicles equipped with certain Sailun tires, sizes ST235/80R16 and ST235/85R16. Due to a manufacturing issue, the tires may experience a belt separation.

What can happen. Belt separation could lead to loss of vehicle control, increasing the risk of a crash.

The fix. Dealers will inspect the tire DOT codes, and replace the tires as necessary, free of charge. Owner notification letters were mailed March 7, 2022. Owners may contact Heartland customer service at 1-877-262-8032 or Sailun customer service at 1-844-281-9696.

Campaign 22V018000. See it on NHTSA

How this part works is in our tires, wheels and bearings manual.

Wiring · model years 2019 to 2021 · 21V849000, filed November 1, 2021

What is wrong. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2020-2021 Heartland Cyclone and 2019-2021 Road Warrior Toy Hauler recreational trailers. The transfer switch wire securement lugs may have been improperly tightened during production, causing the wires to come loose.

What can happen. Loose wires can cause electrical arcing, increasing the risk of a fire.

The fix. Dealers will inspect and tighten the securement lugs, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Heartland customer service at 1-877-262-8032.

Campaign 21V849000. See it on NHTSA

How this part works is in our shore power and batteries manual.

General RV equipment · model year 2011 · 17V750000, filed November 22, 2017

What is wrong. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2010-2011 Elkridge, North Country, North Trail FW, 2011 Big Country, Bighorn, Caliber, Country Ridge, Cyclone, Edge, Focus, Graystone, Landmark, MPG, North Trail TT, Road Warrior, Sundance, Sundance TT, Sundance XLT FW, Sundance XLT TT, Trail Runner, 2018 Fuel TT, 2016-2018 Sundance XLT TT, and Torque TT recreational vehicles, equipped with certain Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

What can happen. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

The fix. Heartland will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Heartland customer service at 1-877-262-8032, or Kidde customer service toll free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

Campaign 17V750000. See it on NHTSA

Lines and fittings · model year 2017 · 17V090000, filed February 10, 2017

What is wrong. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2017 Cyclone and Road Warrior toy haulers equipped with a Furrion cook top. The liquid propane (LP) hose that is connected to the cook top may be angled incorrectly, causing excessive pressure on the hose fitting and the gas valve, potentially resulting in a propane leak.

What can happen. A propane leak in the presence of an ignition source can increase the risk of a fire.

The fix. Heartland will notify owners, and dealers will install a flexible gas connector from the cook top to the LP hose, free of charge. The recall began on March 6, 2017. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.33.

Campaign 17V090000. See it on NHTSA

How this part works is in our propane, furnace and fridge manual.

General RV equipment · model years 2015 to 2016 · 16V819000, filed November 14, 2016

What is wrong. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2015-2016 Cyclone travel trailers manufactured July 6, 2014, to September 29, 2015 and 2015-2016 Road Warrior and 2016 Torque trailers manufactured July 18, 2014, to September 30, 2015. The affected trailers are equipped with aluminum black ladders manufactured by Christianson Industries that have retractable hinges, each with a welded 'top hat' that can separate from the hinge.

What can happen. If the hinges separate from the ladder while in use, the ladder may fall from the vehicle, increasing the risk of injury.

The fix. Heartland will notify owners, and dealers will install hinge braces over the back of the existing hinges, free of charge. The recall began on December 2, 2016. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-28.

Campaign 16V819000. See it on NHTSA

Labels · model years 2010 to 2016 · 15V482000, filed July 30, 2015

What is wrong. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

What can happen. An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.

The fix. Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.

Campaign 15V482000. See it on NHTSA

General RV equipment · model year 2015 · 15V198000, filed April 3, 2015

What is wrong. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2015 Bighorn, Cyclone, Edge, Elkridge, Landmark 365, Road Warrior, and Torque fifth wheel and travel trailers. In the affected vehicles, a rivet for the quad entry steps may shear and fail, causing the steps to give when being used.

What can happen. If the rivet shears causing the quad step to fail, the step user may fall, increasing the risk of personal injury.

The fix. Heartland has notified owners, and dealers will replace the defective rivets with bolts, free of charge. The recall began on April 13, 2015. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-20.

Campaign 15V198000. See it on NHTSA

General RV equipment · model year 2016 · 15V199000, filed April 3, 2015

What is wrong. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2016 Big Country, Bighorn, Cyclone, Edge, Elkridge, North Trail, Prowler, Road Warrior, Sundance XLT, Torque, Wilderness and 2015-2016 Landmark 365 fifth wheel and travel trailers. In the affected vehicles, the bolts that attach the expanding room to the sliding mechanism chain may fail allowing the room to extend unintentionally while the vehicle is in motion.

What can happen. If the room extends while vehicle is in motion, there is an increased risk of a crash.

The fix. Heartland will notify owners, and dealers will replace the defective bolts, free of charge. The recall began April 16, 2015. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-21.

Campaign 15V199000. See it on NHTSA

Axle assembly · model year 2011 · 10V461000, filed October 8, 2010

What is wrong. HEARTLAND IS RECALLING CERTAIN MODEL YEAR 2011 FIFTH WHEEL TRAILERS EQUIPPED WITH DEXTER AXLES. ON SOME AXLES, CRACKS COULD APPEAR IN THE SPINDLE WELD.

What can happen. THESE CRACKS CAN PROPAGATE AND CAUSE THE SPINDLE TO DETACH FROM THE AXLE TUBE, RESULTING IN THE SEPARATION OF THE WHEEL END FROM THE VEHICLE, CREATING A ROAD HAZARD THAT INCREASES THE RISK OF A CRASH TO OTHER VEHICLES, AND COMPROMISES THE DRIVER'S CONTROL OF THE VEHICLE INCREASING THE RISK OF A VEHICLE CRASH.

The fix. HEARTLAND IS WORKING WITH DEXTER AXLE AND WILL INSPECT THE AXLE SERIAL NUMBER AND REPLACE IT IF IT FALLS WITHIN THE SERIAL NUMBER RANGE. REPLACEMENT OF THE AXLE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 20, 2010. OWNERS MAY CONTACT HEARTLAND WARRANTY SERVICE DEPARTMENT AT 1-877-262-8032 OR DEXTER AXLE AT 1-800-400-2164.

Campaign 10V461000. See it on NHTSA

Check your own rig. Put your VIN into the NHTSA recall lookup. It shows any open recall on that exact rig, including the chassis.

Questions owners ask

Where can I find the Heartland Road Warrior owner's manual?

Heartland keeps its owner's manuals online. Look up your model year there. Our free manuals on this page explain how each system works.

Does the Heartland Road Warrior have any recalls?

Yes. NHTSA lists 11 recalls for it. The most common area is lines and fittings. Check your own VIN on the NHTSA site to see if yours was fixed.

Is a recall repair free on a used RV?

Yes. A safety recall is fixed free by the maker's dealers no matter who owns the rig now or how old it is. Call the maker or any dealer for that brand with your VIN.

Where is the VIN on an RV?

Look for a sticker by the entry door, inside a cabinet near the door, or on the tongue or front frame of a trailer. The title and registration show it too.

Renting one from us? Call or text 909-259-RVDR before you try a fix. We would rather talk you through it than have you guess, and it is free.
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