Free RV manual

Heartland Torque Manual

The Heartland Torque is a toy hauler built by Heartland. Federal safety records on it cover model years 2012 to 2025. This page shows how its systems work, every recall on file for it, and where to find the official owner's manual.

Built by	Heartland
Kind	Toy hauler
Model years on record	2012 to 2025
Recalls on file	12

The official owner's manual

Heartland keeps owner's manuals online, free to read. Pick the model year of your rig. It is on the sticker by the entry door.

Heartland owner's manuals

Component manuals

Dometic · Fridges, air conditioners and awnings
Suburban · Furnaces and water heaters
Lippert · Slides, awnings, jacks and leveling
Thetford and Norcold · Norcold fridges and Thetford toilets
Dexter · Trailer axles, brakes and bearings

How its systems work

Our free manuals for every system on a toy hauler. The ones its recalls touched come first.

1 recall touches thisPropane, furnace and fridgeOpening the tanks, lighting the stove, running the furnace and fridge, and what to do if you smell gas.1 recall touches thisHitching a trailerCoupler, safety chains, breakaway cable and lights. A simple routine to hitch up the same way every time.Free manualFresh water and the water heaterCity water, the fresh tank, the pump and the water heater. How to fill it, turn it on and keep it clean.Free manualThe water heaterGas, electric or both. How to fill it, light it, drain it and care for the anode rod, plus what to do when there is no hot water.Free manualBlack and gray tanksThe order, the hose, the valves and what to put down the toilet. Dumping your tanks the right way, step by step.Free manualThe toiletHow to flush, what paper to use and how to keep the black tank from clogging or smelling.Free manualShore power and batteries30 amp and 50 amp shore power, the 12 volt battery side and the inverter. What runs on what, and how not to trip a breaker.Free manualSolar and lithium batteriesHow solar charges your batteries, what lithium changes, and how to tell how much power you really have left.Free manualPropane, smoke and CO alarmsWhere each alarm is, what each one means, how to test them and why the propane alarm sometimes beeps on a low battery.Free manualThe refrigeratorGas and electric absorption fridges, 12 volt compressor fridges, how long they take to cool and how to keep food cold on the road.Free manualThe furnaceA propane furnace with a 12 volt fan. How it starts, why it drains the battery and what to check when it blows cold air.Free manualThe roof air conditionerHow much power it needs, why it freezes up, how to clean the filters and what to try before you call for help.Free manualRoof and sealsWater is the biggest enemy of an RV. How to check the roof and seams, which sealant to use and the signs of a leak.Free manualSlide outsWhen to open them, when not to, and what to check first. Slide outs are the most common repair on a rental, and most of it is avoidable.Free manualAwningsPower and manual awnings, how to set them, and why wind is the thing that breaks them.Free manualLeveling and jacksBlocks, tongue jacks, stabilizers and auto leveling. How to get level, why it matters and why stabilizers are not for lifting.Free manualWinterizing and spring start upDrain it, bypass the water heater and fill the lines with RV antifreeze. Then how to undo it all in spring.Free manualTrailer brakes and breakawayElectric brakes, the brake controller in your truck, how to set the gain and how to test the breakaway switch.Free manualTires, wheels and bearingsTire age, pressure and load, lug nut torque and when to service trailer wheel bearings. The parts that cause the most trouble on the road.Free manualWeight and payloadWhat GVWR, cargo capacity and tongue weight mean, how to weigh your rig, and why sway almost always starts with weight.

Recalls on file

NHTSA has 12 recalls on file for the Heartland Torque. The most common areas are labels (2), accessory generator (1) and oven and stove and cooktop (1). Each one is listed below as filed. A recall is fixed free at a dealer, even on a used rig, and even years later.

Accessory generator · model years 2024 to 2025 · 24V605000, filed August 13, 2024

What is wrong. Heartland Recreational Vehicles (Heartland) is recalling certain 2024-2025 Torque travel trailers, equipped with optional Onan 5.5 generators. These generators may not be properly vented and allow the generator to overheat or prevent exhaust gas from escaping properly.

What can happen. A generator that overheats increases the risk of fire. In addition, trapped exhaust gases inside the trailer can increase the risk of injury.

The fix. Dealers will correctly route the generator venting, free of charge. Owner notification letters were mailed September 18, 2024. Owners may contact Heartland customer service at 1-877-262-8032.

Campaign 24V605000. See it on NHTSA

How this part works is in our generators manual.

Oven/stove/cooktop · model years 2023 to 2024 · 24V236000, filed March 27, 2024

What is wrong. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2023 Elk Ridge, Lithium, 2024 Eddie Bauer, Corterra, 2023-2024 Big Country, Big Horn, South Fork, Fuel, Gravity, Mallard, North Trail, Sundance, Milestone, Pioneer, Prowler, Torque, and Trail Runner fifth wheels and travel trailers. The LED backlight circuit board in the cooktop range may fail, causing the board to overheat.

What can happen. A circuit board that overheats increases the risk of a fire.

The fix. Dealers will disconnect and cut the circuit powering the LED backlights and terminate the wiring, free of charge. Owner notification letters were mailed May 9, 2024. Owners may contact Heartland customer service at 1-877-262-8032.

Campaign 24V236000. See it on NHTSA

General RV equipment · model years 2022 to 2023 · 22V591000, filed August 8, 2022

What is wrong. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2022 Cyclone, Elk Ridge, Fuel, Milestone, North Trail, 2022-2023 Big Horn Traveler, Gravity, Lithium, Mallard, Pioneer, Prowler, Road Warrior, Sundance, Torque, and Trail Runner travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.

What can happen. An awning that drops or extends beyond normal operation can increase the risk of injury.

The fix. Dealers will inspect and repair, or replace the awning, free of charge. Owner notification letters were mailed by September 8, 2022. Owners may contact Heartland customer service at 1-877-262-8032.

Campaign 22V591000. See it on NHTSA

Lines and fittings · model year 2022 · 22V432000, filed June 17, 2022

What is wrong. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2022 Cyclone, Gravity, Sundance, Big Country, Big Horn, Big Horn Traveler, Elkridge, Fuel, North Trail, Landmark, Lithium, Milestone, Torque, Trail Runner, Pioneer, Prowler, and Road Warrior travel trailers. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.

What can happen. A gas leak in the presence of an ignition source can increase the risk of a fire.

The fix. Dealers will inspect and replace the quick disconnect fittings, free of charge. Owner notification letters were mailed June 29, 2022. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.67.

Campaign 22V432000. See it on NHTSA

How this part works is in our propane, furnace and fridge manual.

General RV equipment · model years 2016 to 2018 · 17V750000, filed November 22, 2017

What is wrong. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2010-2011 Elkridge, North Country, North Trail FW, 2011 Big Country, Bighorn, Caliber, Country Ridge, Cyclone, Edge, Focus, Graystone, Landmark, MPG, North Trail TT, Road Warrior, Sundance, Sundance TT, Sundance XLT FW, Sundance XLT TT, Trail Runner, 2018 Fuel TT, 2016-2018 Sundance XLT TT, and Torque TT recreational vehicles, equipped with certain Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

What can happen. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

The fix. Heartland will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Heartland customer service at 1-877-262-8032, or Kidde customer service toll free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

Campaign 17V750000. See it on NHTSA

General RV equipment · model year 2016 · 16V819000, filed November 14, 2016

What is wrong. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2015-2016 Cyclone travel trailers manufactured July 6, 2014, to September 29, 2015 and 2015-2016 Road Warrior and 2016 Torque trailers manufactured July 18, 2014, to September 30, 2015. The affected trailers are equipped with aluminum black ladders manufactured by Christianson Industries that have retractable hinges, each with a welded 'top hat' that can separate from the hinge.

What can happen. If the hinges separate from the ladder while in use, the ladder may fall from the vehicle, increasing the risk of injury.

The fix. Heartland will notify owners, and dealers will install hinge braces over the back of the existing hinges, free of charge. The recall began on December 2, 2016. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-28.

Campaign 16V819000. See it on NHTSA

Exterior lighting · model year 2017 · 16V566000, filed August 1, 2016

What is wrong. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2016-2017 Wilderness and Mallard travel trailers, 2015-2017 Elkridge fifth wheel travel trailers, and 2017 Sundance and Torque travel trailers. The affected vehicles have an LED light on the front cap of the camper that may short circuit and overheat.

What can happen. If the light overheats there would be an increased risk of a fire.

The fix. Heartland will notify owners, and dealers will replace the light with one that has built-in voltage protection. The recall began on September 1, 2016. Owners may contact Heartland customer service at 1-877-262-8032.

Campaign 16V566000. See it on NHTSA

Trailer hitches · model years 2016 to 2017 · 16V201000, filed April 8, 2016

What is wrong. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2016-2017 Torque travel trailers, models T31 and T32, manufactured December 15, 2015, to March 16, 2016. The affected vehicles are equipped with safety chains on the A-frame that are rated for 11,700 lbs instead of being rated equal to, or greater than, the gross vehicle weight rating (GVWR) of the travel trailer

What can happen. In the event the main trailer connection fails, the weight of the trailer can break the safety chains if the chains are not strong enough, allowing the trailer to separate from the vehicle, increasing the risk of a crash.

The fix. Heartland will notify owners, and dealers will replace the existing safety chains with chains that have a 16,200 pound rating, free of charge. The recall began on April 21, 2016. Owners may contact Heartland customer service at 1-877-262-8032 or by email at parts@heartlandrvs.com.

Campaign 16V201000. See it on NHTSA

How this part works is in our hitching a trailer manual.

Labels · model years 2012 to 2016 · 15V482000, filed July 30, 2015

What is wrong. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

What can happen. An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.

The fix. Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.

Campaign 15V482000. See it on NHTSA

Labels · model year 2016 · 15V381000, filed June 16, 2015

What is wrong. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2016 Torque T27, T28, T29, and T33 travel trailers manufactured May 11, 2015, to May 29, 2015. The affected trailers have Federal Certification labels that may be missing the gross axle weight rating (GAWR) information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

What can happen. The vehicle operator may unintentionally overload the trailer due to the missing GAWR information, increasing the risk of a vehicle crash.

The fix. Heartland will notify owners, and dealers will replace the incorrect certification label with a corrected label, free of charge. The recall began on July 29, 2015. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.22.

Campaign 15V381000. See it on NHTSA

General RV equipment · model year 2015 · 15V198000, filed April 3, 2015

What is wrong. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2015 Bighorn, Cyclone, Edge, Elkridge, Landmark 365, Road Warrior, and Torque fifth wheel and travel trailers. In the affected vehicles, a rivet for the quad entry steps may shear and fail, causing the steps to give when being used.

What can happen. If the rivet shears causing the quad step to fail, the step user may fall, increasing the risk of personal injury.

The fix. Heartland has notified owners, and dealers will replace the defective rivets with bolts, free of charge. The recall began on April 13, 2015. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-20.

Campaign 15V198000. See it on NHTSA

General RV equipment · model year 2016 · 15V199000, filed April 3, 2015

What is wrong. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2016 Big Country, Bighorn, Cyclone, Edge, Elkridge, North Trail, Prowler, Road Warrior, Sundance XLT, Torque, Wilderness and 2015-2016 Landmark 365 fifth wheel and travel trailers. In the affected vehicles, the bolts that attach the expanding room to the sliding mechanism chain may fail allowing the room to extend unintentionally while the vehicle is in motion.

What can happen. If the room extends while vehicle is in motion, there is an increased risk of a crash.

The fix. Heartland will notify owners, and dealers will replace the defective bolts, free of charge. The recall began April 16, 2015. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-21.

Campaign 15V199000. See it on NHTSA

Check your own rig. Put your VIN into the NHTSA recall lookup. It shows any open recall on that exact rig, including the chassis.

Questions owners ask

Where can I find the Heartland Torque owner's manual?

Heartland keeps its owner's manuals online. Look up your model year there. Our free manuals on this page explain how each system works.

Does the Heartland Torque have any recalls?

Yes. NHTSA lists 12 recalls for it. The most common area is labels. Check your own VIN on the NHTSA site to see if yours was fixed.

Is a recall repair free on a used RV?

Yes. A safety recall is fixed free by the maker's dealers no matter who owns the rig now or how old it is. Call the maker or any dealer for that brand with your VIN.

Where is the VIN on an RV?

Look for a sticker by the entry door, inside a cabinet near the door, or on the tongue or front frame of a trailer. The title and registration show it too.

Renting one from us? Call or text 909-259-RVDR before you try a fix. We would rather talk you through it than have you guess, and it is free.

Other Heartland manuals

HeartlandSundanceTravel trailer and fifth wheel, model years 2006 to 202416 recalls on file HeartlandTrail RunnerTravel trailer, model years 2007 to 202416 recalls on file HeartlandCycloneToy hauler, model years 2007 to 202517 recalls on file HeartlandProwlerTravel trailer and fifth wheel, model years 2012 to 202415 recalls on file HeartlandMallardTravel trailer, model years 2016 to 202412 recalls on file HeartlandElkridgeFifth wheel, model years 2010 to 202312 recalls on file

Every Heartland line we cover